Question 1

What do I get from my Nightflyy Plus membership?

Accepted Answer

By subscribing, you get exclusive access to weekly perks at all of our participating venues! Our perks range anywhere from drink specials, to food discounts, skip line access, free cover and more! You get one credit per week that will either save you time, money, or provide an exclusive experience.

Question 2

How do I use Nightflyy Plus?

Accepted Answer

Step 1 - Tap the “Use My Perks” tab at the bottom of the home screen.
Step 2 - Tap the glowing Nightflyy Plus button.
Step 3 - Show the subsequent screen to your server when placing your order.
Step 4 - Your server will type in a code to redeem your perk and your perk will be provided! Then your Nightflyy Plus screen will lock until the following Monday morning. The perk will be reflected on your bill.

Question 3

When should I show the app to my server to redeem my credit?

Accepted Answer

You should show the app to your server when you are ordering/requesting the perk. This way they can enter it into their system accordingly.

Question 4

What happens after I redeem my credit?

Accepted Answer

The Nightflyy Plus portion of your app will be locked until 6am the following Monday morning. Please note that only the Nightflyy Plus portion will be locked. You can still use the rest of the app to find events, post your own parties, and chat with friends. If you enjoyed your service and the vibes, stick around and keep having fun! Also, be sure to tip your server generously.

Question 5

Can I choose the perks that I get?

Accepted Answer

No.We let our venues choose what perks they will offer. They can give you options if they so choose, but ultimately it’s their decision. Each venue’s perk offering will be listed on their profile in the app and also on any Nightflyy marketing material inside their establishment.

Question 6

What types of venues are participating?

Accepted Answer

We’re partnered with a wide variety of amazing nightlife spots! We partner with any and all types of bars, clubs, lounges, breweries, restaurants; you name it! Check out our rapidly growing list of participating venues and feel free to use the “Give Feedback” button to recommend new venues we should partner with.

Question 7

Can I go to the same venue multiple times in a month?

Accepted Answer

Yes, everyone finds their go-to spots that they like to frequent. However, we hope that you keep things spicy by trying out as many new spots as possible. We will be partnering with a bunch of different venues, all with their own unique vibes and perk offerings.

Question 8

Do my credits roll-over?

Accepted Answer

No. Your weekly credit does not roll-over. Credits must be used within that week, otherwise, they will go unredeemed and a new credit will be made available to you on the following Monday morning.

Question 9

How do I cancel my subscription?

Accepted Answer

Go to settings on your iPhone and tap “Cancel Subscription”. You will continue to have access to one credit per week until the subscription period is finished, but you will not be charged again and your access will be removed when the subscription period is over.

Question 10

What if the app doesn’t work right or I have an issue with a participating venue?

Accepted Answer

Please tap the “Help” button and choose “Report a Problem” if it’s an app related issue. If you have an issue with a specific venue, choose “Issue with a Venue”. Alternatively, you can email us at info@nightflyy.com (mailto:info@nightflyy.com)and we’ll respond to you as quickly as possible.

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